Privacy Policy

Last Updated: April 2, 2026

Introduction

LifeSpann Primary Care & Esthetics ("LifeSpann," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website thelifespann.com and use our services. We are a healthcare practice located in Gilbert, Arizona, serving patients in the United States.

Information We Collect

Information You Provide

We collect information you voluntarily provide when you:

• Fill out a consultation request form (name, email, phone number, message)
• Book an appointment through our scheduling partners (Picktime, Vagaro)
• Contact us by phone, email, or through our website
• Use our "Build Your Plan" service selection feature

Information Collected Automatically

When you visit our website, we may automatically collect:

• Browser type and version
• Device type (desktop, mobile, tablet)
• Pages visited and time spent on each page
• Referring website or search terms
• General geographic location (city/state level, not precise location)

Cookies and Local Storage

We use the following types of data storage:

• Essential (Always Active): Theme preference (light/dark mode), your consultation plan selections, and your cookie consent choice. These are stored in your browser's local storage and are necessary for the website to function properly. No personal data is transmitted to our servers.
• Analytics (Optional): If you consent, we may use analytics tools to understand how visitors use our site. This data is anonymized and helps us improve our services. We do not sell analytics data to third parties.

How We Use Your Information

We use the information we collect to:

• Respond to your consultation requests and schedule appointments
• Provide and improve our healthcare and esthetic services
• Communicate with you about your care, appointments, and our services
• Improve our website and user experience
• Comply with legal and regulatory requirements

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

Protected Health Information (PHI)

As a healthcare provider, we are subject to the Health Insurance Portability and Accountability Act (HIPAA). Any protected health information (PHI) collected through our patient portal, appointment scheduling, or during the course of treatment is handled in accordance with HIPAA regulations and our Notice of Privacy Practices, which is provided to patients separately.

Information collected through our website forms (consultation requests, "Build Your Plan" selections) is not considered PHI until you become a patient and receive care.

Third-Party Services

Our website integrates with the following third-party services:

• Picktime: Online scheduling for primary care appointments
• Vagaro: Online scheduling for MedSpa appointments
• Netlify: Website hosting and form processing
• Google Fonts: Typography (no tracking, preconnect only)
• eClinicalWorks: Patient portal for existing patients

Each of these services has its own privacy policy. We encourage you to review them.

Your Rights

All U.S. Residents

• Request access to the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information (subject to legal retention requirements)
• Opt out of analytics cookies via our cookie consent banner

California Residents (CCPA/CPRA)

Under the California Consumer Privacy Act and California Privacy Rights Act, California residents have additional rights including:

• The right to know what personal information is collected, used, shared, or sold
• The right to delete personal information held by businesses
• The right to opt out of the sale or sharing of personal information
• The right to non-discrimination for exercising your privacy rights

We do not sell your personal information. To exercise any of these rights, contact us using the information below.

Data Security

We implement appropriate technical and organizational measures to protect your personal information, including encrypted form submissions (HTTPS), secure hosting infrastructure, and access controls. However, no method of transmission over the Internet is 100% secure.

Children's Privacy

Our website is not intended for children under 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy from time to time. The "Last Updated" date at the top reflects the most recent revision. Continued use of our website after changes constitutes acceptance of the updated policy.

Contact Us

For questions about this Privacy Policy or to exercise your privacy rights: